Miss Kit Floral Tough Phone Case

• Avoid getting leather wet, as this will warp and discolor the leather and eventually cause the leather to break down.
• If you do accidentally get your leather wet, dry it off with a towel, and lay it flat to dry thoroughly in a cool, dry place.
• Do not heat the leather in an attempt to dry it, as this will cause the leather to crack and warp.

• Water, from a shower, pool, lake, ocean, and even sweat will react with the plating. Rose gold contains copper, and this will cause it to oxidize. Even sterling silver will oxidize black. This goes double for any piece with beads, including pearls and crystals. Water will damage any beading.

• ​​​​​​​Plating, unfortunately, has a lifespan, and the more you wear it, the faster it will fade. We recommend solid gold, sterling silver and stainless steel for 24/7 collars.

• Our leather is fully finished and does not require any conditioning, however, you will want to make sure you keep it clean. 
• To clean your leather, use a damp cloth to gently remove any dirt, oils, or any other substance. Dry with a soft cloth immediately after.
• Do not use any cleaning products or solvents, as they can damage the color and finish of the leather.
• ​​​Clean your jewelry and leather gear when you take it off.
• Simply wipe it down with a soft, dry cloth to remove any residue.
• For plated jewelry, this requires extra care, as polishing cloths can remove the plating very quickly. 

• ​​​​​​​Keep your jewelry wrapped in a soft cloth, bag, or in a drawer.
• You can hang it from a jewelry organizer, just do your best to keep it clean and untangled.
• Avoiding exposure to air will prevent silver, copper, and brass from oxidizing.

More than anything else, we want you to be delighted with your entire Restrained Grace experience, from the moment you arrive on our website, through every moment you use and wear your products. 

We approach all interactions with kindness and good-intent, and expect the same from our customers.

Should you require a repair, a resize, a replacement, or be dissatisfied with your purchase for any reason, please contact us and we’ll make it right.

• Unworn & unused items may be returned within 60 days of receipt for replacement, refund, or store credit; or after 60 days, for a replacement or a store credit.
• Returned items that show significant signs of wear are subject to a 50% restocking fee.
• Engraved items are subject to a 50% restocking fee. 
• For hygiene reasons, we cannot accept returns or exchanges on insertables, including gags. Please contact us if you feel your product is defective.
• Sample sale items are final sale, no refunds or exchanges.

Covered:
Rivet security
Stitching
Leather
Adhesives

Not covered: 
Plating on hardware and rivets. 

Hardware and rivets can be replaced for a small charge. 
Please contact info@restrainedgrace.com for details.

Covered:

Breaks

Chain

Jump rings & connectors

Strung pearls & beads (if signs of tugging are present, a repair fee may be required)

Pendants & Charms

Adhesives

Not covered: 

Plating & Finish, including scratches

Natural oxidization/tarnish on sterling silver, copper, or brass (this can be polished off with any jewelry polishing cloth)